Terms of Membership
These are the terms for The Gardening Business Year, the paid membership from Gardening Business Lab. They're written to be read, not just scrolled past. If anything is unclear, email hello@gardeningbusinesslab.co.uk and ask.
Who you're dealing with
Gardening Business Lab is a trading name of TradeNavigator Limited, a company registered in England and Wales, company number 17528453. Registered office: 125 Main Street, Garforth, Leeds, LS25 1AF, United Kingdom.
In these terms, "we", "us" and "our" mean TradeNavigator Limited, and "you" means the member.
What the membership includes
The Gardening Business Year membership gives you access to the member area at members.gardeningbusinesslab.co.uk, which includes:
- the Business Year Workbook, a downloadable Excel workbook
- The Gardening Business Year
- This Month
- the five founding playbooks: Price Increase, Getting Paid, Weather and Rescheduling, Enquiries to Booked Work, and Winter
- Notes from Luke
- member questions
- ongoing product updates
We'll keep improving the product, and what's included may grow or change over time. We won't remove something central to the membership you paid for without good reason during a period you've already paid for.
What the membership is, and isn't
The membership is practical help with running the business side of a gardening business, based on real experience. It is general information and education, not advice on your individual circumstances.
It is not accounting software, tax advice, legal advice, business coaching, a CRM, or software that prices individual jobs. You make the decisions in your own business, and you remain responsible for them, including taking professional advice where you need it.
Price and the founding offer
Founding Membership is £99 per year.
The founding offer is limited to the first 50 qualifying paid annual Founding Membership purchases. A later cancellation does not reopen a founding place.
As a Founding Member, you keep the £99 annual rate for as long as your membership remains continuously active. If you cancel and later rejoin, the membership price available at that time applies.
After the founding places are taken, the intended standard price is £149 per year. If we ever change the standard price, the change will not affect a year you have already paid for, and Founding Members keep their founding rate as described above.
Payment and renewal
Membership is an annual subscription. You pay for a year at a time, and your membership renews automatically each year unless you cancel.
Payments are processed securely by Stripe. Your card details are handled by Stripe and are not stored by us.
We will send you a reminder before your membership renews.
If a renewal payment fails, Stripe may retry it and you'll be notified. If payment can't be collected, your membership may lapse and your paid member-area access will end.
Cancelling
You can cancel at any time from your member account, or by emailing hello@gardeningbusinesslab.co.uk.
Cancelling stops your next annual renewal. Unless a refund or a legal right means access ends sooner, you keep access to the paid member area until the end of the annual period you've already paid for.
14-day money-back guarantee
We want you to have enough time to decide whether the membership is useful for you.
If you decide it isn't for you, you can cancel and ask for a full refund within 14 days of your initial purchase. Email hello@gardeningbusinesslab.co.uk and we'll refund your initial annual payment in full.
If you're refunded, your paid member-area access ends when the refund is made.
This 14-day money-back guarantee does not affect any cancellation, refund or other rights you may have under UK consumer law. Nothing in these terms limits your statutory rights.
Your workbook and other member resources
The Business Year Workbook is yours to download, and the copy you've downloaded, with your own figures in it, is yours to keep and use for your own gardening business even after your membership ends.
Playbooks and other member materials are there to use in your own business in the same way.
The licence for all member resources is personal to you and your own gardening business. You must not share your sign-in, or redistribute, resell, publish or share the workbook, the playbooks or any other member materials, whether free or for payment. If you'd like to use something beyond your own business, ask us first.
Your account
Your membership is accessed by signing in with your email address. Keep your sign-in access to yourself, keep your email address up to date, and let us know if you think someone else is using your account.
The membership is for one person and their own business.
Availability and changes
We aim to keep the member area available, but like any online service it may occasionally be unavailable for maintenance or reasons outside our control, and we don't promise uninterrupted access.
We may improve, change or reorganise the member area and its content over time. If we ever decided to close the membership entirely, we would tell members and deal fairly with any period already paid for.
Our liability
Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the law of England and Wales, including liability for death or personal injury caused by negligence, or for fraud.
Nothing in these terms affects your statutory rights as a consumer, including your rights where digital content or a service is not as described or is not provided with reasonable care and skill.
Subject to those rights and to the extent permitted by law, we are not responsible for business decisions you make using the membership. Our total liability to you in connection with the membership will not exceed the amount you have paid us for the membership in the 12 months before the issue giving rise to the claim.
Privacy
How we handle your personal information is covered by our Privacy Policy at gardeningbusinesslab.co.uk/privacy. This includes information relating to the member area, payments and member questions.
Changes to these terms
If we change these terms, we'll update this page and the date below.
If a change meaningfully affects your membership, we'll tell you before it takes effect where appropriate. The terms applying when you joined or last renewed will normally apply to the period you've already paid for, unless a change is required by law or is in your favour.
Governing law
These terms are governed by the law of England and Wales.
If you live in England or Wales, the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
Contact
For anything about your membership, these terms, cancellations or refunds, email hello@gardeningbusinesslab.co.uk.
Last updated: 24 October 2026